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Terms & Conditions – zapcart
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Who We Are?

We are an online marketplace based in the UK. We offer wide range of high-quality products across twelve categories, including fashion & apparel, electronics including cell and home electronics, home & garden, kitchen and cook and eight more collections. We always remain  dedicated to provide secure shopping, reliable service, and affordable prices for all our customers across the UK. If you are on our site and is browsing and using our website, you agree to our terms and conditions, which we have created to ensure a safe, transparent, and enjoyable shopping experience across our platform. We request you to please read these terms and conditions carefully to clarify your understanding as they outline your responsibilities, rights, and our obligations as your most trusted retailer across the UK. We hold the right to update, modify, or change any policy as required to improve user experience and comply with UK laws and regulations.

Business Name & Number: Zapcart Limited, Zapcart.eu

Registered Address: 61 Bridge Street, Herefordshire, HR5
3DJ Kington, England

Contact Email: customerservice@zapcart.eu Contact Number: WhatsApp: +44 7520 644 842

  • Eligibility

    If you are visiting our store Zapcart.eu, you confirm and comply that you are at least 18 years old and are capable of entering into a legally binding agreement. We are dedicated to offer our services in the UK and are intended for customers residing in the UK or those buying products, who has their delivery address within the UK.

  • Products & Orders

    We provide all products descriptions, prices and images on Zapcart.eu and can acknowledge that all provided information are correct to the best of our knowledge. All
    booked orders are subject to availability and confirmation, which customers get righter after the order. There is cushion of human error and we reserve the right to cancel or refuse any order if product availability or pricing errors occur, but that rarely happens.

  • Pricing & Payment

    The prices of all products on Zapcart.eu are displayed in GBP and those include applicable taxes unless stated otherwise. At our site, we accept major credit/debit cards, GPay, PayPal, Klarna and other secure payment methods. We immediately process all orders when successful payment confirmation has been done.

  • Delivery & Shipping

    We ship orders across the UK using trusted courier services with tracking numbers. The delivery times can be varied depending on the product type and location. We provide estimated delivery dates on each product page and are also provided at checkout, but sometimes delays can happen due to unforeseen circumstances.

  • Right to Cancel / Returns / Refunds

    All of our customers have the privilege to return or cancel orders within 30 days of their purchase, by following our Return & Refund Policy. We process all refunds are quickly and promptly, when we receive eligible items and inspect. Some exclusions may apply on it.

  • Subscription & Membership

    If we offer subscription or memberships based services, the users are agreed to automatic renewals unless canceled in advance. All of the details of renewal billing, terms, and cancellation options will be clearly provided during signup process.

  • User Accounts

    All of our customers are liable for handling and maintaining the confidentiality of their login credentials. We hold the right to suspend, terminate or expel any accounts found engaging in fraudulent, abusive or scamming activities on our store.

  • Promotions, Coupons, & Gift Cards

    The coupons, promotions, and gift cards are all subject to specific terms of our website. Not all Discounts can be combined unless stated, hence some discounts along with free shipping can be used collectively. The obsoleted or Expired offers are void, and if we found misuse of them, may result in order cancellation and termination.

  • Intellectual Property

    The contents which you see on Zapcart.eu, including images, text, graphics, and logos, is the intellectual property of Zapcart.eu and are protected by UK copyright laws and cannot be reused except us. Unauthorised usage, distribution or reproduction is strictly prohibited and is highly discouraged.

  • Liabilities & Warranties

    We always remain committed to provide accurate and hassle-free data and experience but we still cannot guarantee unintentional and interrupted natural error-free information or website access. We are liable and limited to the product purchase value, and we disclaim responsibility for consequential or indirect losses.

  • Force Majeure

    We will not be held liable for any failure or delay to perform our obligations due to uncontrollable circumstances beyond our reasonable control, including strikes, natural disasters, pandemics, governmental actions or transport disruptions. In the case of such events, our liabilities will be suspended until resumption of normal operations, to ensure transparent and fair handling of all affected and pending orders.

  • Changes to Terms

    We keep the right to update, modify, or amend these Terms and Conditions at any time if needed without prior notice to anyone. If any of the changes will happen which could affect customers will be posted on our website notice, and continual use of our site after such updates would constitute the acceptance of the revised updated conditions. All of our customers are highly encouraged to review this page regularly for the latest updates in our terms.

  • Governing Law & Dispute Resolution

    The Terms and Conditions of our web store are governed by and interpreted in accordance with the laws and regulations of the United Kingdom. If any dispute arise from your usage of of our store shall be resolved through mutual consensus and amicable negotiation or, if necessary, can be proceeded to the competent courts in the UK. We try to resolve all disputes for the satisfaction of our customers and both parties agree to lawful and fair dispute resolution process.

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Miscellaneous

If you found that any provision of these Terms and Conditions are deemed unenforceable or invalid, all of the remaining terms will remain in full effect. If any failure happens by Zapcart.eu to enforce any provision shall not constitute a waiver of rights. The Terms and conditions presented here represent the entire agreement between Zapcart.eu and the customer, superseding any prior understandings or communications.

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